1. What types of product do you manufacturing?
We manufacture various types of knit/woven products, mainly in production of T-shirt, Polo-shirt, basketball jersey, soccer jersey, volleyball jersey, jacket, sweater, pants, shorts, towel, cap, etc. You may have a look on our style on the "custom ordering"

2. How about if I cannot find the item I want?
You can provide your own style or design to us. We will give you a quotation about your design.

3. How can I order from you?
The procedure is selects style, material and color from our website/catalogue. Then provide the graphic you want to be printed. Lastly confirm the quantity you want to order. Once we got all your information and the deposit is paid, we will inform our factory to start the process of making sample or mass production. After the product is arrived our store, our staff will call you to come for pickup. Please make sure you have bring your invoice along with the balance on pickup.

4. Do you accept overseas order?
We accept overseas order. We have clients from US, UK, Taiwan, Australia, etc.Please prepare the order information and email to us.

5. How can I pay the money?
You can make the payment at our shop, or you can deposit to our account on HANG SENG BANK LIMITED LTD, our account number is 329-087290-001, please make sure the beneficiary is "DOS INTERNATIONAL LIMITED". If you want to pay in cheque, please make a cheque payable to "DOS INTERNATIONAL LIMITED", and give it to us 2 days before your collection of the product. For oversea customers, please make tele-transfer to our bank account and the T/T information is:

Beneficiary Name: DOS INTERNATIONAL LIMITED Beneficiary Address: Flat 4-5, 16/F., Chung Kiu Commercial Building, 47-51 Shan Tung Street, Mongkok Kowloon, Hong Kong. BENEFICIARY ACCOUNT NO.: 329-087290-001 Beneficiary Bank: HANG SENG BANK LIMITED, PEI HO STREET BRANCH (Bank code - 024) Beneficiary Bank Address: 151 PEI HO STREET, SHAM SHUI PO, HONG KONG SAR Beneficiary Bank Swift Address: HASEHKHH * client should be responsible for the service charge from the bank

6. When will the product finish? Can I get it earlier?
Our calculation is included the holidays (except Chinese New Year holiday). 10 days for t-shirt. 2 weeks for polo-shirt and sweater. 3 weeks for jacket and jersey. We provide express service for urgent order, each item will be charged for $500 in total, please make sure you have notice us before you place the order. Lead time for express service is: 7 days for T-shirt, 10 days for Polo-shirt and sweater, 2 weeks for jacket and jersey. Additional charge will be considered for special case and huge order.

7. I have already placed an order. Can I check the status of the procedure?
Sure. You can find the order number on the invoice. It is a hand-written code in the DOS block. Please provide the order number when you email or phone to us. Our staffs will help you to follow-up the status.

8. Do you do delivery?
We can do delivery with charge. $100 for Kowloon districts. $200 for Hong Kong Island and New Territories. Off-shore islands and off-track districts will be considered with negotiation.

9. How about if I found mistake after I collect my product?
We strongly recommend our customer to check the quality and quantity in the shop. If there is any problem, please inform our staffs immediately. Our staffs will check your order details and make reasonable decision. We will not take any responsibility on the missing quantity after the goods is left our shop. However, if you find any quality problem after pickup, you can still come to our shop and we are willing to help you within 5 days of the pickup.

10. Do you provide any discount for customer?
Yes. If you can print our "DOS" logo on the sleeve of T-shirt or jacket, we will provide 5% off discount in the unit price. Moreover, we will periodically launch our advertising with discount coupon on